From: Eva Elle
emails@evaelle.com
Hey,
Could you send a copy of our bill?
NPS - 10
NPS - 10
Churn risk identified
From: Guy Mccoy
emails@mccoy.com
Tada has saved me hundreds of hours by automatically identifying customers that are upset, summarizing customer responses & using AI to generate NPS scores.
It's great!
From: Kayla Ray
kayla@kayray.com
Any chance you could start analyzing phone calls too?
The summary feature has been extremely helpful in getting insights for customer just before a meeting!
Feature request & upsell opportunity!
What can Tada do for you?
Feature requests, common issues, customer sentiment, upsell opportunity and much more all lies within your employee's inbox. We help create actionable insights on that data.
Alerts
Identify customers you should be reaching out to. Setup flags for an email that a customer is frustrated with, on-going support issue, mentioning a competitor and much more.
Common Complaints
Identify the most common complaints your team gets and work on resolutions.
Talent development
Easily identify your top reps and those requiring additional guidance.
AI Summaries
Summarize the past few months of conversations to quickly acquaint yourself with your customers.